C. Lynn Chevalier, DHSc, MPH, MS, CPC
  
Director of Quality Services


chevalierl@nextwave.info

Dr. Chevalier provides technical, project management, and analytical expertise and support in all areas of quality improvement and patient safety. She has worked with a broad array of stakeholders, including: hospitals; long term care facilities; regulatory agencies; insurers/payers; and professional associations. Areas of experience include: developing, implementing and supporting process and performance improvement strategies/projects; forecasting trends and analyzing their impacts (i.e. value based purchasing and other reporting initiatives; long term care options; marketplace demands); accreditation/regulatory affairs consulting; needs’ assessment and problem solving; and policy analysis.

 Experience includes:  

  • Project Management including work plan development/ implementation plan; leveraging resources (inputs/outputs); data analysis; policy interpretation; consensus building; scheduling; monitoring progress; conflict resolution.
    • (Project Manager for AHRQ’s Medical Error Reporting Demonstration Evaluation Project awarded to the New York State Department of Health in 2001).
  • Member of NYSDOH project team to evaluate and implement solutions regarding “Avoiding Unnecessary Hospitalizations of Nursing Home Residents.”
  • Participation on NYSDOH adult home and long term care regulatory interpretation and development initiatives.
  • Participation in NYSDOH Medication Safety Management Team for adult homes, including development of regulatory interpretations and draft regulations, and implementation of other recommendations from the Adult Home Workgroup.
  • Participation in statewide committees and working directly with New York State hospitals in quality improvement and accuracy of reporting under New York Patient Occurrence Reporting and Tracking System (NYPORTS).
  • Coordinator of Capital District Regional Offices (CDROs) in the NYSDOH, ensuring regional office compliance with Article 6 activities

o  Consolidated monitoring with local health departments (program surveys to ensure compliance)

o  Approval of state aid applications and quarterly vouchers

o  Developed and implemented training program on family health for local health departments in the CDRO

  • Director of Clinical Services for Liberty Enterprises; responsible for oversight, management and planning for all clinical departments providing services and supports for OMRDD regulated programs

o Direct supervision of approximately 60 clinical staff,

o Liaison with Article 28 Diagnostic and Treatment Center affiliated with Liberty Enterprises,

o  Assisted implementation of HCBS OMRDD waiver for community based residential Individualized Residential Alternatives (IRAs) as an alternative to Intermediary Care Facilities (ICFs).

o  Assisted implementation of HCBS OMRDD waiver for day habilitation (individualized services) as an alternative to day treatment (bundled services).

  • Advisory committee for PULSENY,
  • Quantitative and qualitative analysis
  • Compliance auditing
  • Process and systems analysis
  • Integral involvement with the National Patient Safety Foundation’s programs and organizational initiatives.
  • Grant writing

 Other professional activities include:

  • Adjunct doctoral faculty for Nova Southeastern University       2007.

  •  Member of the review board for the Internet Journal of Allied Health Sciences and Practice,

  •  Participation by invitation as the 2005 NPSF representative at the 2005 Executive Leadership Planning Session in San Francisco sponsored by NEC Global Health Systems

  •  Developed, implemented, and integrated into the curriculum a full semester doctoral level course in patient safety for health science professionals.

  •  Formally acknowledged in the 2003 IOM report “Patient Safety: Achieving a New Standard of Care”

  •  Represented the NYSDOH at the IOM Data Standards workgroup meeting, Irvine California , 2003.

  •  NYSDOH Commissioner’s Awards 2003 & 2004

  •  Analysis of NYPORTS code 915: Unexpected death not directly  related to the natural course of illness or underlying condition

  •  Medication Management in Adult Care Facilities